This Privacy Policy describes how the website [Site Name / Domain] (the “Site”) handles the personal data of users who browse it, fill in the contact forms or use the related services.
This notice is provided pursuant to Article 13 of Regulation (EU) 2016/679 (GDPR) and Italian national data protection legislation (Legislative Decree 196/2003, as amended).
The Data Controller of personal data is:
Company: [Company Name / Registered Name]
Registered office: [Full address, street, postcode, city, province]
Tax Code / VAT number: [VAT number]
Privacy contact email: [Privacy email address]
PEC (certified email): [PEC address]
The Controller collects and processes the following categories of personal data, provided directly by the user or collected automatically when using the Site:
Browsing data: IP addresses, domain names of the computers used by users, request times, the method used to submit the request to the server, the size of the files received in response, and other parameters relating to the user’s operating system and computing environment.
Data voluntarily provided by the user:
Identification and contact details (first name, last name, email address, telephone number, company name) submitted by filling in the contact forms, or when requesting quotes or technical support.
Any other personal information spontaneously included in request messages.
Cookies and tracking tools: For detailed information on the use of cookies, please refer to our Cookie Policy.
Personal data is processed for the following purposes:
| Purpose of Processing | Category of Data | Legal Basis for Processing |
| Handling requests and quotes: Replying to requests for information, commercial quotations or technical support sent through the Site’s forms. | Identification and contact data | Performance of pre-contractual or contractual measures (Art. 6(1)(b) GDPR) |
| Site operation and security: Ensuring the correct technical operation of the web pages and preventing/detecting fraud or unlawful activity. | Browsing data | Legitimate interest of the Controller (Art. 6(1)(f) GDPR) |
| Sending promotional communications / Newsletter: Sending product updates, industry news or event invitations. | First name, last name, email | Express consent of the data subject (Art. 6(1)(a) GDPR) |
| Compliance with legal obligations: Fulfilling tax, accounting or regulatory obligations under Italian or European law. | Identification, accounting and invoicing data | Compliance with a legal obligation (Art. 6(1)(c) GDPR) |
Personal data is processed using manual, computer-based and telematic tools, with logic strictly related to the stated purposes and, in any case, in a way that guarantees the security and confidentiality of the data.
Data will be retained according to the following criteria:
Contact / quote form data: Retained for the time strictly necessary to handle the request and for a maximum of 12 months after the request is closed, unless a contractual relationship is established.
Newsletter / marketing data: Retained until the user withdraws consent (via the unsubscribe link at the bottom of every email) or for a maximum of 24 months from subscription.
Accounting / legal data: Retained for 10 years in accordance with legal obligations in tax and commercial matters.
The user’s personal data may be shared, where necessary, with designated third parties acting as Data Processors (Art. 28 GDPR) or as persons authorised to process data:
IT service providers, web hosting, database management and Site maintenance providers.
Platforms for sending business emails or newsletters (e.g. Mailchimp, Sendinblue/Brevo).
The company’s legal, tax or accounting advisers.
Judicial authorities or law enforcement, where expressly required by law.
The user’s personal data will never be sold or transferred to third parties for their own marketing purposes.
Personal data is processed and stored mainly within the European Economic Area (EEA). Where, for technical or operational reasons, it becomes necessary to use providers located outside the EU (e.g. cloud service providers or communication software in the USA), the transfer will take place in compliance with the safeguards set out in Articles 44 et seq. of the GDPR (e.g. the EU-US Data Privacy Framework or the signing of the Standard Contractual Clauses approved by the European Commission).
As a data subject, the user may exercise at any time the rights set out in Articles 15-22 of the GDPR:
Right of access (Art. 15): Obtain confirmation of whether or not personal data is being processed, and receive a copy of it.
Right to rectification (Art. 16): Request the updating or correction of inaccurate or incomplete data.
Right to erasure / “Right to be forgotten” (Art. 17): Request the deletion of data when it is no longer necessary for the purposes for which it was collected or if consent is withdrawn.
Right to restriction of processing (Art. 18): Request the temporary suspension of processing in certain cases provided for by law.
Right to data portability (Art. 20): Receive personal data in a structured, commonly used and machine-readable format.
Right to object (Art. 21): Object at any time to the processing of your data on grounds relating to your particular situation or for direct marketing purposes.
To exercise their rights, users may send a written request to the Data Controller at the following email address: [Privacy email address].
If the user believes that the processing of their personal data violates Regulation (EU) 2016/679, they have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) or to take the matter to the competent courts.
This notice may be subject to changes or updates following new legislation or the implementation of new features on the Site. Any substantial changes will be communicated to users by publishing the updated version on this page.
Last updated: [Insert current date, e.g. September 2026]
